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Payments on Mobile

MyCase has optimized the payment forms for your clients. Now it's even easier for them to pay you online!

Payment Forms Updates

When a client makes an eCheck or credit card payment, you will receive an email or activity feed notification depending on your notification

How do I view if my clients have paid me by eCheck or credit card?

How can clients pay online through my website?

An NSF means that the client has an insufficient amount of funds in their bank account to cover the amount of payment authorized.

What happens if the client's payment is rejected because of Non-Sufficient Funds (NSF)?

When your firm has MyCase Payments, you can now save a client’s credit card for future use.

Saving a card on file using MyCase Payments

PCI DSS compliance is designed to keep cardholders and their information safe. PCI DSS is the payment card industry data security standard

PCI Compliance - What You Need to Know

This article will answer most common questions regarding the capability for clients to pay without logging into the Client Portal.

FAQ about receiving payments outside of the Client Portal

This article will provide details on receiving In Office payments via MyCase.

MyCase In Office Payments FAQs

This article will detail the settlement times for both Credit Card and eCheck transactions.

Online Payment Settlement Times & Payment Disputes

This article will explain the refund process for both ACH and CC transactions made through the MyCase Payments feature.

Refunding MyCase Payments Transactions

For each invoice you create, you can specify whether or not you'd like to turn on online payments for it.

Turn On Online Payments On An invoice [w/ VIDEO]

This article will walk you through the process to update your bank account(s) information in MyCase.

How do I update my bank accounts?

Whenever you are taking payment by credit card in MyCase and the card isn’t present, there is some degree of risk.

Credit Card Authorization Form for MyCase Payments

This article will detail some of the frequently asked questions from MyCase customers.

MyCase Payments FAQs

The Universal Payment Link allows users to passively receive payment without the need for a receivable.

Universal Payment Link

Ben Q

Clark

Lisa Myers

The articles in this section address MyCase Payments, our in-house payments processor. Topics covered include enabling online payments, saving credit card information, processing fees, and more! 