The articles in this section outline the various forms of communication available to MyCase users. Some forms of communication available in MyCase are messages via the client portal, texting, internal chat, email, and more!
By Ben and 4 others5 authors21 articles
Integrating MyCase with Kenect
How can I change the case that a message is linked to?
How do I create a new note?
Who is allowed to view comments?
How to assign another firm user to resolve your emails
How do I forward/share a message with other people?
How do I edit or delete a note?
Attachments - Storing Emails With Attached Files
A2P Communication Standards
Text Messaging Regulations under TCPA
Viewing Emails Related to a Case
Text Formatting Options on Comments, Notes, and Messages
Call Log Overview
Out of Office Messaging
MyCase Chat Overview
Getting Started with Email Integration