Note: You must be an admin user to update your firm's subscription.
Step 1: Select Settings in the upper right-hand corner of your MyCase account, and select All Settings from the drop-down menu.
Step 2: Click Firm Settings in the left-hand menu.
Step 3: Select the Billing sub tab in Firm Settings.
Step 4: Click the "Edit Subscription" button. This will take you to the subscription selection page.
Step 5: You will then have the option to select "Upgrade Now" for the corresponding tier you'd like to upgrade to.
Step 6: Agree to the Terms of Service if necessary and click "Confirm & Upgrade" on the confirmation pop up.
Once you have completed these steps, you have successfully upgraded to the new tier! Your MyCase application will immediately update to the new tier so you will be able to start using any new features right away. If you are on a monthly subscription, you will be charged for the upgraded tier on your next bill cycle. If you are on an annual subscription, you will be charged the prorated amount immediately for the remainder of the year.