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What's the difference between an admin user and a regular user?
What's the difference between an admin user and a regular user?
Ben Quagliani avatar
Written by Ben Quagliani
Updated over a week ago

Overview

Every law firm's MyCase account has an Admin User. By default, the admin user is the person who signed up for the firm's MyCase account.

  • The Admin User can set other Firm Users as Admin Users (multiple admin users can be on one account).

  • An Admin User is someone who has full access permissions, billing permissions, and admin access within MyCase. They can view information for every case/matter in the system, regardless of whether or not they are linked to it.

  • Admin Users are the only users who can enter credit card information to pay for the firm's MyCase subscription.

  • Admin Users are the only people who can edit the firm's contact information and online payment settings.

  • Regular Users are all other Firm Users who are not designated Admin Users.

  • You must be an Admin User to upgrade other users to an Admin User.

Upgrading a Regular User to an Admin User

To upgrade a Regular User to an Admin User:

  1. Navigate to Settings

  2. Click All Settings

  3. Select Firm Users

  4. Select the pencil icon in the Permissions column for the appropriate Firm User
    โ€‹

  5. Check Yes for the option: Manage your firm's preferences, billing, and payment options?

  6. We also recommend that you check Yes for the option: Edit user permission settings, to grant the ability to edit other users' permissions.

  7. Click the Save Permissions button
    โ€‹

You will not be charged more for upgrading users to an Admin User status.

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