Help! I forgot my password.

Don't worry! Using our Forgot Password tool, you will be up and running again in no time.

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Written by Sarah Schneider
Updated over a week ago

Overview

Using our Forgot Password tool, you will be up and running again in no time.

  1. On the Login page, next to the Password field, click Forgot Password?
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  2. Enter the Email Address you use to login to your MyCase account

  3. Click Submit

MyCase sends you an email with instructions on how to reset your password
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Note: Only the most recent Forgot Password email will be valid. If the Reset Password email has been sent in the past or multiple times in one day, the previous emails will be invalid.
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A Master User cannot change the password for any other firm users. If someone has forgotten or lost their password, they can use this Forgot Password Tool.

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