When creating a time or expense entry, you may have noticed the Non-billable checkbox.
This Non-billable feature is useful for entries that you would like to track, but not bill your client for. For example, you may have had a phone conversation with your client that you'd like to show on the invoice, but you don't want it to charge them for it. Or, in the flat fee case situations, you may want to track your time and expenses, but not charge the client for them.
To mark a time/expense entry as non-billable, simply check the box next to This time/expense entry is non-billable.
Non-Billable Entries on The Invoice Editor
When editing an invoice, you will notice a column on the right called Non-Billable. To mark a line item as non-billable, simply check the box in the entry row. You will see the Rate, Hours, and Line Total numbers turn gray and strikethrough.
How do Non-Billable Entries Appear on an Invoice?
If you create an invoice with Non-Billable Entries, they will appear in a separate section. The screenshot below shows how these entries will appear on an invoice.
Non-billable time reporting
To view non-billable time in a report view, run any of the Time & Expense reports in the Reporting section. Once the report is created, export it into a .CSV file and organize the report by 'non-billable time'. This will allow you to see all non-billable time based on the report you generated and it can be further organized in the .CSV file format.