Trust Accounting By Case

MyCase allows you to earmark and track trust funds for each client's case. This is particularly useful if a single client has multiple cases

Lisa Myers avatar
Written by Lisa Myers
Updated over a week ago

MyCase allows you to earmark and track trust funds for each client's case. This is particularly useful if a single client has multiple cases, each with its own dedicated trust funds and minimum balances.

Allocating Trust Funds to a Case

How do I earmark a set of funds for a particular case?

There are two ways in which you can earmark funds for a case. The first of which is upon initial deposit of trust funds:

  • Navigate to the Billing Tab > Deposit into Trust modal. From this modal (below), you will be asked to select the relevant contact and bank account information. You will also be given a new option to "Allocate Funds" to the desired case. Leaving this option blank or selecting "Unallocated" will simply leave the funds earmarked for the client, not an individual case.

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  • You may also earmark funds for a case retroactively, after the initial deposit has been made. Navigate to the relevant client's file in MyCase and select Billing > Trust Allocations Tab:

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This view will display all of the cases tied to the client, as well as the trust balances allocated to each case. Simply click on the dollar amount next to the case to which you want to allocate funds. This will bring you to the following modal where you can earmark the necessary amount (note: if multiple trust bank accounts are tied to this client, you will be able to allocate funds from all accounts in this modal).

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How do minimum trust balance notifications work after I have allocated trust funds to a case?

After you have allocated funds to a client's case(s), you will need to designate the minimum amount by going to the client's file and selecting Billing > Trust Allocations and then clicking the pencil icon under Minimum Trust Balance. From here, you can designate the minimum trust balance required for each case.

NOTE: If you have not allocated any funds to a particular client's case, you may continue to use their client-level minimum trust balance. However, if you have allocated funds to one or more of their cases, you must establish case-level minimum trust balances in order to be notified of low balances.

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How do I keep track of a client's trust account transactions?

To view a historical record of trust account transactions for a particular client, navigate to their file in MyCase and select Billing > Trust History. From this view, you can view all trust account transactions as well as filter the history by individual case and/or bank account.

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How will tracking trust by case impact my QuickBooks sync?

Allocating trust funds to a case will not have any impact on your QuickBooks sync. These allocations are simply earmarking funds for a particular matter. We will not denote these allocations in your sync to QuickBooks.

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